Privacy Policy

1. Introduction

This Privacy Policy explains how FLYCHIC DESTINATIONS LLP, operating AASANFLY.COM (“Platform”, “we”, “our”, “us”), collects, uses, and protects information provided by registered users (“Agents”).

AASANFLY.COM is a B2B platform, and all services are used by Agents who create bookings and documents on behalf of their clients.

By using the Platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Agent Information

Name, email address, phone number
Agency name and business registration details
Account login credentials and verification documents

2.2 Client Information (Entered by Agents)

Passenger name
Travel details (flight routes, hotel stays, itinerary data)
Passport and visa details (when required for specific services like Ok-To-Board processing)

👉 This information is entered into the Platform by the Agent, who remains fully responsible for its accuracy, security, and usage permissions.

2.3 Technical Information

IP address and geographical location logs
Device configuration, OS, and browser types
System usage, navigation routes, and activity logs within the Platform

3. How We Use Information

We use the collected details to:

Provide, operate, and maintain the AASANFLY.COM platform features.
Generate flight tickets, hotel vouchers, and submit Ok-To-Board (OTB) requests with airlines.
Communicate with Agents regarding ticket issues, dashboard updates, and platform notifications.
Optimize, improve, and audit overall platform performance and user experience.
Secure our database systems and proactively prevent fraudulent transactions, misuse, or unauthorized logins.

4. Role of Agent in Data Handling

The Agent is the data provider and primary controller of all client personal data entered into the Platform.
AASANFLY.COM does not directly collect data from end customers or retail consumers.

The Agent is strictly responsible for:

Obtaining express consent from their travel clients prior to submitting data
Ensuring the lawful and authorized use of all personal customer data
Informing their clients clearly on how passenger data is handled for reservation purposes

ℹ️ AASANFLY.COM acts strictly as a processing and support system based on instructions and data supplied by the Agent.

5. Data Sharing & Disclosure

We do not sell, trade, or rent personal data to third parties.

Data may be shared only under these selective circumstances:

When required to process requests (e.g., sharing visa/passenger details with airline counters for Ok-To-Board confirmation).
When required to comply with law enforcement, public safety regulations, or legal processes in India.
To protect the rights, property, and safety of FLYCHIC DESTINATIONS LLP or to prevent fraud.
With trusted hosting, infrastructure, and technical service providers who support platform operations.

6. Data Security

We implement appropriate technical, physical, and administrative measures to safeguard the information we store. However, no database or transmission channel is completely secure.

👉 Agents are solely responsible for safeguarding their login credentials and monitoring account usage.

7. Data Retention

Passenger data is stored only as long as necessary to facilitate the requested bookings or to fulfill operational purposes.
We may retain audit logs, receipts, and booking logs for legal compliance, reporting, and dispute resolution.

8. Cookies & Tracking

AASANFLY.COM may utilize cookies or session trackers to:

Improve platform interface interaction and save active preferences.
Keep your session logged in securely across active page actions.
Analyze internal traffic and system performance.

* Agents can configure cookie settings and block cookie collection through their respective web browsers.

9. Third-Party Services

Our services (like hotel suppliers or airlines) connect with external, third-party reservation databases and verification systems.

👉 AASANFLY.COM is not responsible for the privacy practices, databases, or policies of these external systems.

10. Disclaimer on Client Data

Since all traveler data is entered and controlled by the registered Agent, AASANFLY.COM is not liable or responsible for:

Incorrect, incomplete, or corrupted data input by the Agent
Unauthorized entry of consumer data without prior traveler consent
Operational failures resulting from miscommunication between the Agent and their clients

11. Policy Updates

We reserve the right to modify or replace this Privacy Policy at any time. Continued usage of AASANFLY.COM following updates indicates clear acceptance of the revised Privacy Policy terms.